we1we Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we1we collects, uses, stores, and protects your personal information when you use our online gaming platform.

Effective Date: 1 January 2026
Table of Contents

How we1we Protects Your Data

A quick look at the core privacy commitments we make to every we1we player in the Philippines.

256-Bit SSL Encryption

All data transmitted between your device and the we1we platform is protected by industry-standard 256-bit SSL encryption. Your login credentials and financial details are never sent in plain text.

No Data Selling

we1we does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the we1we platform and to comply with legal obligations.

You Control Your Data

Registered we1we players have the right to access, correct, and request deletion of their personal data at any time. Submit a request through our support channel and we will respond within the required timeframe.

Transparent Cookie Use

we1we uses cookies strictly for platform functionality, session management, and analytics. We do not use third-party advertising cookies. You can manage cookie preferences from your browser settings.

Regulatory Compliance

we1we processes personal data in compliance with applicable Philippine data protection laws and gaming regulations. We cooperate fully with regulatory authorities when legally required to do so.

Defined Retention Periods

we1we retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Data is securely deleted or anonymised once the retention period expires.

1. Overview

we1we ("we", "us", "our", or the "Company") operates the online gaming platform accessible at we1we.net (the "Platform"). This Privacy Policy describes how we1we collects, uses, discloses, stores, and protects personal information relating to individuals who access or use the Platform ("Players", "you", or "your").

By registering a we1we account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not access or use the we1we Platform.

This Privacy Policy should be read together with the we1we Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

we1we is committed to handling your personal data responsibly and in accordance with applicable Philippine data protection legislation. We review and update this Privacy Policy periodically to reflect changes in our data practices or applicable law.

2. Data We Collect

we1we collects the following categories of personal data from Players:

Category Examples
Identity Data Full legal name, date of birth, government-issued ID number, nationality
Contact Data Email address, Philippine mobile number, residential address (city, province)
Account Data Username, account ID, account creation date, login history, session timestamps
Financial Data Deposit and withdrawal history, payment method details (e.g., GCash number, bank account details), transaction amounts in PHP
Gaming Data Game history, wager amounts, win/loss records, bonus usage, responsible gaming tool settings
Technical Data IP address, device type, operating system, browser type, geolocation data (city/region level)
Communications Data Records of support interactions, chat transcripts, email correspondence with we1we
Verification Data Copies of government-issued ID, selfie photographs submitted for identity verification, source-of-funds documentation

we1we does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by applicable law.

3. How We Collect Data

we1we collects personal data through the following means:

  • Direct interactions: Data you provide when registering a we1we account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
  • Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your IP address, device information, and browsing behaviour on the Platform.
  • Third-party sources: Data received from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory authorities where we are legally required or permitted to obtain such data.
  • Publicly available sources: In limited circumstances, we may supplement your profile with information from publicly available sources for the purpose of verifying your identity or complying with anti-money laundering obligations.

4. Purpose of Processing

we1we processes your personal data for the following purposes:

  • Account management: To register and maintain your we1we account, verify your identity and age (21+ requirement), and manage your account settings and preferences.
  • Platform operation: To provide access to games, process deposits and withdrawals in Philippine Peso, administer bonuses and promotions, and deliver customer support.
  • Legal and regulatory compliance: To comply with applicable Philippine gaming regulations, anti-money laundering laws, tax reporting obligations, and any lawful requests from regulatory or law enforcement authorities.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the Platform.
  • Responsible gaming: To monitor gaming behaviour, administer responsible gaming tools (deposit limits, self-exclusion, cooling-off periods), and identify Players who may be at risk of gambling-related harm.
  • Platform improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the we1we Platform.
  • Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

we1we processes your personal data on the following legal bases:

  • Contractual necessity: Processing required to perform our obligations under the we1we Terms & Conditions, including account registration, payment processing, and game provision.
  • Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering requirements, age verification mandates, and gaming regulatory obligations.
  • Legitimate interests: Processing necessary for we1we's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
  • Consent: Processing based on your freely given, specific, and informed consent, including the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing

we1we does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

  • Payment processors: GCash, PayMaya (Maya), and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
  • Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged to verify your identity and age in compliance with regulatory requirements.
  • Fraud prevention services: Specialist providers engaged to detect and prevent fraudulent activity, money laundering, and other prohibited conduct.
  • Regulatory and law enforcement authorities: Philippine gaming regulators, financial intelligence units, law enforcement agencies, and courts where we are legally required to disclose your data.
  • IT and platform service providers: Cloud hosting, data storage, and platform infrastructure providers engaged to operate the we1we Platform, subject to strict confidentiality obligations.
  • Professional advisers: Lawyers, auditors, and accountants engaged in connection with the operation of we1we's business, subject to professional confidentiality obligations.

All third parties with whom we1we shares personal data are required to process such data in accordance with applicable data protection laws and we1we's data processing requirements.

7. Data Retention

we1we retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account data: Retained for the duration of your we1we account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
  • Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable Philippine financial regulations.
  • Identity verification documents: Retained for the duration of your account and for five (5) years following account closure or the completion of the relevant verification process.
  • Gaming history: Retained for a minimum of three (3) years from the date of each gaming session, or longer where required by regulatory obligations.
  • Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.
  • Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required in connection with a dispute or legal proceeding.

Upon expiry of the applicable retention period, we1we will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

8. Data Security

we1we implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and the we1we Platform.
  • Encryption of sensitive data at rest, including financial data and identity verification documents.
  • Role-based access controls limiting access to personal data to authorised we1we personnel on a strict need-to-know basis.
  • Regular security assessments, penetration testing, and vulnerability scanning of the Platform infrastructure.
  • Multi-factor authentication requirements for access to systems containing personal data.
  • Incident response procedures for the detection, reporting, and remediation of personal data breaches.

While we1we takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your we1we account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9. Your Rights

Subject to applicable Philippine data protection law, you have the following rights in relation to your personal data held by we1we:

  • Right of access: You may request a copy of the personal data we1we holds about you.
  • Right to rectification: You may request correction of inaccurate or incomplete personal data. You can update most account details directly from your we1we account dashboard.
  • Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to we1we's legal retention obligations.
  • Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to we1we's overriding legitimate grounds.
  • Right to data portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the we1we Data Privacy team. We will respond to all verified requests within the timeframe required by applicable law. we1we may need to verify your identity before processing your request.

If you are not satisfied with how we1we handles your personal data or responds to your request, you have the right to lodge a complaint with the relevant Philippine data protection authority.

10. Cookies & Tracking Technologies

we1we uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following types of cookies are used:

  • Strictly necessary cookies: Essential for the Platform to function. These include session cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalised experience.
  • Analytics cookies: Used to collect aggregated, anonymised data about how Players use the Platform, enabling we1we to identify areas for improvement. we1we does not use third-party advertising or retargeting cookies.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the we1we Platform. Continued use of the Platform following the display of our cookie notice constitutes acceptance of our use of cookies as described in this section.

11. Minors

The we1we Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. we1we does not knowingly collect personal data from persons under the age of 21.

If we1we becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a we1we account, please contact our support team immediately.

Age verification is a mandatory step in the we1we registration process. we1we reserves the right to request additional documentary proof of age at any time and to suspend accounts pending satisfactory verification.

12. Policy Changes

we1we reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we1we will notify registered Players via the email address associated with their account or via a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this page will be updated to reflect the date of the most recent revision. Your continued use of the we1we Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we1we protects your personal data. The current version is always available at we1we.net/privacy-policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we1we handles your personal data, please contact our Data Privacy team using the details below:

Email[email protected]
JurisdictionRepublic of the Philippines
Response TimeWithin 15 business days
SupportAvailable 24/7 via Platform chat

For general support enquiries unrelated to data privacy, please visit the we1we FAQ page.

Your Privacy Is Safe with we1we

Now that you know how we protect your data, join thousands of Filipino players from Manila, Cebu, Davao, and across the Philippines who trust we1we for a secure and fair gaming experience.

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